Most Unreliable Family Crossovers of 2025
A fresh reliability ranking of family crossovers has revealed an unexpected result: the first place among the most problematic models was taken by the Volkswagen Tiguan produced from 2024. Its reliability level was only 64.2%, one of the lowest figures in the segment.
According to the survey, 81% of owners experienced faults. Most often, the issues were related to the multimedia system, accounting for 31% of all breakdowns. Owners also complained about brakes and electronic systems not related to the engine. Some noted that the build quality was below the expected level for a German brand.
Repair times also raise concerns: in 41% of cases, vehicles spent more than a week in service, while only 28% were repaired within a day. At the same time, the manufacturer fully covered repair costs.
Second place — Kia Sportage with engine issues
The second position went to the Kia Sportage with a reliability score of 72.9%. Among owners of diesel versions, 56% reported faults, while among petrol variants this figure was 20%.
The main complaints are related to the engine, transmission, braking system, and electronics. The manufacturer covered 90% of repair costs, although 5% of owners received bills of around two thousand euros. In half of the cases, vehicles remained under repair for more than a week.
Mazda CX-60 closes the top three
Third place was taken by the Mazda CX-60 with a reliability level of 76.2%. About half of the owners reported various issues. The most frequent problems concerned the suspension, steering, and body components. Importantly, in all cases repairs were fully covered by the manufacturer.
Which models also made the list
The anti-ranking also included Volkswagen ID.4, Renault Austral, Nissan Ariya, MG ZS EV, Land Rover Discovery Sport, Renault Arkana, and Audi Q5. These vehicles showed weaker reliability results compared to competitors in their class.
Recent data confirm a trend of recent years: modern cars are becoming more technologically advanced, but this increases the risk of electronic failures. This is especially true for new models and electric crossovers, where complex systems more often become the reason for service visits.
When choosing a family crossover, experts advise paying attention not only to design and features, but also to breakdown statistics, warranty terms, and maintenance costs. This is especially important as repair and spare parts costs continue to rise across Europe.
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